Fast track your career as a Support Coordinator

Discover how to fully understand and manage your role and responsibilities, client expectations, and how to interact and complement mainstream services, plus get full access to every form, checklist and legal document template you will ever need to work like a pro.

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Tools and Resources

For Support Coordinators

Access timely and accurate information and reduce the time taken to research information from multiple sources for your patients.

There are a lot of organisations providing similar information and resources, but often the information provided is very expensive, poorly researched, inaccurate or out of date.

Our subscription service package for Support Coordinators contains relevant information that is constantly refined, updated and added to as more information becomes available. We do all of the hard work for you!

What’s Included?

Business Management Templates

We include an extensive library of business and client management templates including;

  • Support co-ordination referral form
  • Network referral log
  • SC role / task checklist
  • Risk assessment
  • Implementation/ plan unpack document
  • Action plan & live working document
  • Plan review and prep reports
  • Price guide cheat sheet
  • Support preference profile
  • Mind mapping / support circle profile
  • Contingency / emergency plan profile
  • Support Co-ordinator flowchart
  • Handover / transition doc (when ceasing)
  • Client / caseload allocation template
  • Budget tracker template
  • Service agreement & consent template
  • Internal induction / handbook template
  • Welcome pack template for participants
  • Feedback and evaluation template
  • Funding projection form
  • Hospital discharge template
  • Housing environment template
  • Progress notes template

Additional Tools and Resources

You also get access to all of our educational tools and resources including;

  • The role of a Support Co-ordinator
  • What is not support co-ordination
  • Conflict of interest
  • Expectations of Support Co-ordinators
  • Capacity building strategies
  • What are reasonable and necessary supports?
  • How to be innovative
  • The difference between Support Co-ordinators and Psychosocial Recovery Coaches
  • How to access the NDIS
  • Different types of disability
  • Interacting and complementing mainstream services
  • A Support Co-ordinator’s role in decision-making
  • Adopting family centred approaches when it comes to the NDIS and children

Get all this for ONLY $197

One Time Payment

$19712 Months
  • Access the entire catalog of resources for 12 months
  • Includes professional templates to manage your business like a pro
  • Includes every update for an entire year
  • Once only payment

Annual Subscription

$19712 Months
  • Access the entire catalog of resources for 12 months
  • Includes professional templates to manage your business like a pro
  • Includes every update for an entire year
  • Auto-renew annually and pay only $97 for subsequent years. Save 50%

Meet Melissa

As a person living with a disability for all of my life, I have many first-hand experiences of being taken advantage of or receiving incorrect information. Sadly I am not alone in this. The countless horror stories I have heard have given me a compelling reason to create a series of online resources so that anyone with a disability (regardless of type or severity) can access reliable and accurate information and tools to advocate for themselves. Knowledge is power, and the right information matters.

I didn’t start this business to make money. I receive a disability pension, so I don’t need to build a profitable business. For me, this is just about finding my purpose and providing a positive contribution to my community. I operate a ‘break-even’ business model to provide vital information for my community and I ask nothing more than to cover the cost of creating and distributing this information to the thousands of people Australia-wide that need access to the right information to make informed choices for themselves and live a happy life.

What Our Clients Say

Some kind words from our respected clients


Thanks Mel, after my Dad’s aneurism I had no knowledge of how to cope, and the nurses and doctors at the hospital were only looking out for him. I felt completely unsupported and had no idea where to start. Your information gave me hope and direction and something positive to focus on. Thank you so much for your incredible commitment to help people like me cope with such unexpected and tragic circumstances.

Janice H


Dear Melissa. You are an angel. So many people I have worked with just didn’t get it. They have no real lived experience and can’t always understand exactly what it’s like for us. Thank you from the bottom of my heart for taking the time to put all your years of experience and research into one place so I can find and request exactly what I need from my support co-ordinators.

Pete G

“Game Changer!”

Hey Mel. Your work is fantastic. I was pretty happy doing things the way I have always done them, but having your templates and resources has been a real game changer for me and my clients. I am now so much more organised and efficient and am now starting to get heaps of referrals because my clients are happy with the new way we work together.

Mahalia S

Knowledge is power!

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